SUPPORTING YOUR EMPLOYEES

COVID-19 and the consequent lockdown in South Africa have forced companies and businesses to transition to remote working. This presents a host of challenges to companies.

 

​How can companies support their employees amidst the stress of COVID-19 and uncertain future all the while ensuring that productivity remains consistent? 

TIPS FOR COMPANIES

REGULAR UPDATES ON COVID-19

Provide employees with updates on COVID-19 and the policies or protocols that the company has implemented during the lockdown. Ensure that all employees are able to access this information.

EMPLOYEE RIGHTS

Inform employees of their rights in terms of the law and the latest Guidelines released by the government. 

PSYCHOLOGICAL SUPPORT

Commit to making available psychological support to employees. Employees could be experiencing stress from the impact of COVID-19.

 

The loneliness employees are experiencing under lockdown should not be underestimated. 

CLEAR COMMUNICATION

For employees to work productively, there should be clear communication channels open between the company and their workers. The  company should ensure that employees have access to WiFi and can work  effectively on all relevant virtual platforms. It should be the company's responsibility to train their employees and build the required technological skills.

WIFI & SECURITY

Hackers and cyber-criminals are taking advantage of the fear surrounding COVID-19 and have ramped up their attacks to access confidential company information.  Employees could potentially be utilising insecure Wi-Fi networks at home which allows for email phishing and log-in screen phishing.