top of page
Team Meeting

Our panel of experts have years of experience in chairing complex hearings and enquiries.

For independent chairpersons and facilitators, call us today and find out how we can help you.



Home: Overview

Experts in Dispute Resolution, Training & Advisory

Mediate Works is a company that aims to promote alternative dispute resolution in the commercial and retail market. The company was incorporated in 2015 but has been sole proprietor since 1997. We provide advisory services, alternative dispute resolution processes, and training programs to suit our clients’ needs as we believe that each one is unique. We pride ourselves on professionalism and service delivery.

Home: Services

How Can We Help You?

In a Meeting

Independent Experts in

Dispute Resolution

MW specialises in commercial, labour and family disputes. We provide advice and professional dispute resolution services to government entities, private corporations, unions, academic institutions, NGO’s and private individuals. Our team ensures that clients receive a professional, efficient and quality service. Our expertise includes:

  • Mediation

  • Conciliation

  • Arbitration

  • Negotiation

  • Investigation

Image by Christina @

Custom and Affordable

Training & Facilitation

MW offers training programs that can be customised and packaged to suit your needs. All our products are made to cater to both small and large organisations and we also offer public courses and workshops that are open to individuals. We pride ourselves in offering affordable training and our teams have the flexibility to adjust and tailor processes. MW has trained hundreds of staff in various companies on:

  • Sexual Harassment

  • Diversity and Inclusion

  • Wage Negotiations

  • Presiding Officer Training

Image by Scott Graham

 Labour and Business


MW is able to provide labour and organisational advisory services to minimise disputes and assess legal risk. Our associates are able to draw on their vast experience in labour and commercial law to provide companies with sound legal advice. In addition, a majority of our associates have been commissioners at the CCMA and have the necessary practical experience to advise clients on the strengths and weaknesses of their respective cases by setting up the necessary policies, processes and procedures with regards to dispute resolution.

Home: People

The MW Team


Ebrahim Patelia

MW || CEO & Co-Founding Director

Ebrahim is a skilled mediator, facilitator, chairperson, and trainer. He has over 20 years of experience as an attorney and ADR specialist.


Shidaan Bismillah

MW || Manager & Gold Associate

Shidaan is an experienced and accredited mediator, faclitator and chairperson.


Lungile Zondi

MW || Platinum Associate

Lungile Zondi is a skilled mediator, facilitator, chairperson and trainer.


Ahmed Cachlia

MW || Platinum Associate

Ahmed is a skilled mediator, facilitator, chairperson and trainer.

S Phumaphi_edited_edited.jpg

Samantha Phumaphi

MW || Platinum Associate

Samantha is a Barrister (Advocate), mediator, arbitrator and facilitator.


Andiswa Makasi

MW || Platinum Associate

Andiswa is a skilled arbitrator, mediator, facilitator, chairperson and trainer who is based in Cape Town..


Meshack Ravuku

MW || Platinum Associate

Meshack is a skilled mediator, facilitator, chairperson and trainer.


Karmini Pillay

MW || Platinum Associate

Karmini is an expert on sexual harassment in the workplace and is a skilled facilitator, chairperson and trainer.


Arnause Mohlala

MW || Platinum Associate

Highly astute Advocate and Executive with 25 years’ experience in the employment relations/law, and labour dispute resolution field.


Imthiaz Sirkhot

MW || Platinum Associate

Highly astute Advocate and Executive with 25 years’ experience in the employment relations/law, and labour dispute resolution field.

Home: Blog


11 Jun 2021

There Has Been No Better Time To Redraft Your Company Policies

11 Jun 2021

Understanding What Constitutes Sexual Harassment

31 May 2021

POPIA: A Brief Overview

Home: Contact

Contact Us

16 Baker Street, Rosebank, Johannesburg, 2196


  • Instagram
  • Twitter
  • LinkedIn
  • Facebook
On the Phone
bottom of page