Our team of independent experts guide you through complex meetings, enquiries, grievances, and arbitration processes, in order to minimise your risks. With our skilled facilitators, mediators, and investigators, we focus on finding the root cause of the conflict, fostering relationships and achieving sustainable, efficient outcomes.
Mediate Works
WE ARE INDEPENDENT EXPERTS
The 3rd edition of our book on ADR has significant updates. We cover conflict theory, the psychology of conflict, negotiations, ADR in labour and family matters. In addition, Rule 41A High Court mediation processes, domestic and international arbitration and ADR through the ombuds. It is written in simple language, has checklists, exercises and role plays that is great for students, professionals, trainers and lecturers.
Experts in Dispute Resolution, Training & Advisory
Mediate Works provides independent and quality conflict management, dispute resolution, training and advisory services in the private and public sector. We have been contributing to peace building and development in South Africa and across the globe since 1997. We provide interventions tailored to our clients' unique needs. We pride ourselves on providing quality, professional, transparent, and fair value services.
How Can We Help You?
Independent Experts in
Dispute Resolution
MW specialises in providing unique appropriate dispute resolution process solutions to meet your needs. We distinguish ourselves in working with our clients to build bespoke process solutions and to select 'fit for purpose' independent experts that meet the unique needs of each matter. Our process solutions can be applied in any sector or situation in which you require finality, independence, efficiency and value for money. Our processes are particularly effective in commercial, public sector, employment, medico-negligence, family, civil and community scheme matters. We abide by the highest standards of professionalism and ethics.
Custom and Affordable
Training
MW offers online and in-person training and development programs that can be customised and packaged to suit your needs. All our products are made to cater to both small and large organisations and we also offer public courses and workshops that are open to individuals. We pride ourselves in offering affordable training and our teams have the flexibility to adjust and tailor processes. MW offers training on a range of topics. Some examples of our training offerings:
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Harassment & Bullying
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Diversity, Inclusion & Belonging
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Negotiation Skills
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Managing Discipline
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Mediation For Representatives
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Labour Law for Managers
Labour and Business
Advisory
MW is able to provide advisory services to minimise disputes, assess legal risk and help you prepare for any ADR process. Our associates are able to draw on their vast experience in dispute resolution, labour and commercial law to provide companies with sound advice. Our associates have the necessary practical experience to assist clients with a risk analysis of their case, and to develop the necessary policies, processes and procedures with regards to dispute resolution. We have proven expertise in advising and coaching negotiating teams.
Mediate Works Associates
Ebrahim Patelia
MW || Founding Director
Ebrahim is a skilled mediator, facilitator, chairperson, and trainer. He has 27 years of experience as an attorney and ADR specialist.
Shidaan Bismillah
MW || Gold Associate
Shidaan is an experienced and accredited mediator, faclitator and chairperson.
Lungile Zondi
MW || Platinum Associate
Lungile Zondi is a skilled mediator, facilitator, chairperson and trainer.
Ahmed Cachlia
MW || Platinum Associate
Ahmed is a skilled mediator, facilitator, chairperson and trainer.
Samantha Phumaphi
MW || Platinum Associate
Samantha is a Barrister (Advocate), mediator, arbitrator and facilitator.
Andiswa Makasi
MW || Platinum Associate
Andiswa is a skilled arbitrator, mediator, facilitator, chairperson and trainer who is based in Cape Town.
Karmini Pillay
MW || Platinum Associate
Karmini is an expert on sexual harassment in the workplace and is a skilled facilitator, chairperson and trainer.
Arnause Mohlala
MW || Platinum Associate
Highly astute Advocate and Executive with 25 years’ experience in the employment relations/law, and labour dispute resolution field.
Imthiaz Sirkhot
MW || Platinum Associate
Highly astute Advocate and Executive with 25 years’ experience in the employment relations/law, and labour dispute resolution field.
Mohamed Chicktay
MW || Platinum Associate
Ali is a leading academic in labour law and ADR with over 20 years' experience. He adjudicates at CSOS and the Companies Tribunal.
