top of page

Mediation: A guide for beginners

What is a mediator?

A mediator is a neutral third party that is appointed to help people resolve a conflict. For example, if a couple wanted to get divorced and would prefer not to incur the cost of lawyers and possibly months of litigation, they would hire a mediator to assist them in their separation. A mediator, unlike a lawyer, does not choose sides or influence the decision of either party. They are simply there to listen and help the parties reach common ground.

What does a mediation process entail?

Here is a simple recipe to help you understand what mediation entails:

  • An hour or two of your time for a fixed number of sessions.

  • A spoonful of patience when entering into any conflict situation.

  • An open mind and will to listen to the other person.

  • Remember what is important. Mediation helps to preserve relationships.

  • Meet the other person halfway. What are you willing to compromise on so that you can both get what you want?

Why choose mediation?

  • Consensual: both parties must agree to a mediation.

  • Affordable: most mediators have a fixed fee for a fixed number of mediation sessions to allow you to plan accordingly.

  • Time Effective: Unlike litigation, mediation does not go on forever. For example, divorce mediation will run for 2 hours a week for about 4-5 weeks.

Who can use a mediator?

Anyone can make use of a mediator to deal with a conflict. Individuals would use a mediator to resolve a conflict between the two of them. Two companies can use a mediator to come to an agreement with one another. Employers can train their staff on effective methods of mediation and how to resolve a dispute.

Are you interested in becoming a mediator?

Read this blog article written by our director on how to become a mediator:


How can MW assist?

MW offers a range of services including but not limited to:

  • Commercial mediation

  • Family mediation

  • Training on how to conduct a mediation

If you would like to find out more about our services, please contact our offices on 087 150 5283 or send an email to and find out how we can help you.


bottom of page