Mediation: A guide for beginners


What is a mediator?

A mediator is a neutral third party that is appointed to help people resolve a conflict. For example, if a couple wanted to get divorced and would prefer not to incur the cost of lawyers and possibly months of litigation, they would hire a mediator to assist them in their separation. A mediator, unlike a lawyer, does not choose sides or influence the decision of either party. They are simply there to listen and help the parties reach common ground.



What does a mediation process entail?

Here is a simple recipe to help you understand what mediation entails:

  • An hour or two of your time for a fixed number of sessions.

  • A spoonful of patience when entering into any conflict situation.

  • An open mind and will to listen to the other person.

  • Remember what is important. Mediation helps to preserve relationships.

  • Meet the other person halfway. What are you willing to compromise on so that you can both get what you want?


Why choose mediation?

  • Consensual: both parties must agree to a mediation.

  • Affordable: most mediators have a fixed fee for a fixed number of mediation sessions to allow you to plan accordingly.

  • Time Effective: Unlike litigation, mediation does not go on forever. For example, divorce mediation will run for 2 hours a week for about 4-5 weeks.



Who can use a mediator?

Anyone can make use of a mediator to deal with a conflict. Individuals would use a mediator to resolve a conflict between the two of them. Two companies can use a mediator to come to an agreement with one another. Employers can train their staff on effective methods of mediation and how to resolve a dispute.



Are you interested in becoming a mediator?

Read this blog article written by our director on how to become a mediator:


How can MW assist?


MW offers a range of services including but not limited to:

  • Commercial mediation

  • Family mediation

  • Training on how to conduct a mediation

If you would like to find out more about our services, please contact our offices on 087 150 5283 or send an email to info@mediateworks.com and find out how we can help you.


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0871505283

16 Baker Street, Rosebank, Johannesburg, 2196

©2020 by Mediate Works (Pty) Ltd