Explore our expert conflict management solutions for resolving court-annexed, family, labour, and business disputes effectively. Contact Mediate Works. Your Pathways to Resolution Navigate the path to resolution with clarity: Explore our comparative guide on dispute resolution processes and training to find the right fit for your needs. REACH OUT Dispute Resolution Mediation Facilitation Adjudication Investigations Dispute Resolution Choice of appropriate dispute resolution processes. Let us help you select the appropriate process and professional. Mediation Mediation is flexible, cost effective, accessible and can be used to resolve any type of dispute. In mediation an expert mediator facilitates the negotiations between parties. Mediation is confidential, the parties control the outcome, the mediator controls the process, there is no prejudice to any rights of the parties and the right of self-determination of the parties is protected. Collective Bargaining Mediation Collective Bargaining is a process in which Trade Unions and Employers/organisations negotiation on terms and conditions of employment. Mediators help enhance the quality of the negotiation and assist the parties to unlock disputes. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Workplace Mediation Grievances and any workplace conflict can be effectively managed with the assistance of a skilled mediator. Why wait for the CCMA to find an amicable solution? Use mediation to find win/win solutions in the workplace. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Labour Dispute Mediation Labour disputes arise as a consequence of unfair labour practices, discrimination, discipline, grievances, dismissals, performance outcomes. An effective mediator can help parties find solutions before resorting to arbitration or court. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Commercial Mediation Disputes impact on the operations, reputation, relationship and costs of businesses. Courts and arbitrators cannot provide solutions that make business sense. Mediation allows for a private process in which creative solutions can be found that make good business sense. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Environment, Social and Governance Mediation In the implementation of ESG programs a number of disputes may arise. Skilled mediators are able to assist in creating spaces for people from different backgrounds, views to be heard and understood. In addition, creative and sustainable solutions can be found while maintaining and strengthening the relationships. Mediation is the key to successful ESG programs as it builds rapport, provides for balance between the parties and ensures that there is a process that is effective. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Mediation for All Seasons Mediation is a flexible process and can be used in any dispute. Mediation is effective in disputes on medical negligence, between board members, between shareholders, within schools, withing governance structures, and in family matters. It has no boundary and includes both national and international disputes. Gain your voice and control over your dispute by mediating. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Facilitation Facilitation is a process that uses a third-party independent to enhance any meeting or negotiation. There are specialised facilitation processes that are uniquely designed for particular needs. Facilitation of Negotiations An independent facilitator that is appointed to enhance the quality, efficiency and effectiveness of negotiations. Can be used in any type of negotiation. Confidential (Reputation Preserved) Efficient In control of outcome Freedom of choice Great Value Relationships may be preserved High Quality Relationship Building by Objectives Relationship breakdowns require an inclusive and structured approach to safely identify the underlying issues, preserve the information received and create spaces for joint solutions, objective settings and develop an implementation plan with oversight. This process key representatives attending and takes place over 2 to 3 days, with 2 facilitators and at an external venue. This process is usually used in collective bargaining relationships. However, we have successfully used the process within workplaces, companies, amongst board members, shareholders and the like. Confidential (Reputation Preserved) Efficient In control of outcome Freedom of choice Great Value Relationships may be preserved High Quality Facilitation of Strategic Planning An organisation strategy requires an inclusive process that identifies historical issues, focusses on the future goals of the organisation and puts into place workable plans to achieve the goals over a period of time. Independant facilitators add tremendous value to such processes. Confidential (Reputation Preserved) Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Facilitation of Meetings Any meeting will be enhanced with the use of skilled independent facilitators. The Facilitators provide excellent processes and ensures that the people work toward achieving the most value. Efficient Freedom of choice In control of outcome Great Value Relationships may be preserved High Quality Adjudication Adjudication is any process that uses an independent third party to make a decision on matters that are in dispute after considering the probability of the evidence. Arbitration Private arbitration processes are used to obtain final and binding decisions on any dispute between parties except for matters concerning the capacity and status of parties. In South Africa the Arbitration Act of 1965 applies to domestic arbitration and the International Arbitration Act 15 of 2017 applies. Choose Arbitration instead of the Court where necessary. Public (Reputation Risk) Efficient Freedom of choice Not in control of outcome Great Value High Quality Chairing Enquiries Internal enquiries, to determine matters such as disciplinary or poor performance and grievances are enhanced with the use of an external independent chairperson. Confidential (Reputation Preserved) Efficient Freedom of choice Not in control of outcome Great Value High Quality Investigations Independent Investigations A credible investigation process with an independent and knowledgeable third party builds confidence and credibility in an investigation process. The quality of the investigation process, the findings and recommendations must be sound. Skilled investigators are able to assist with recommendations that are not only legally sound but also takes into consideration the operational and business interests. In addition, experienced investigators seek opportunities where appropriate to find mediated outcomes. Book Now

Our video resources make learning about mediation, arbitration, conflict, negotiation, diversity and inclusion and related topics easy and accesible Watch: Solutions in Action Develop new insights to resolution: Explore our videos to learn more. Reach Out Mediate Works Mediate Works Play Video Share Whole Channel This Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Now Playing Mind the Gap: Why DEIB fails without practice, planning, care and development. 05:13 Play Video Now Playing MW || Dispute Resolution: Solutions for your business 00:30 Play Video Now Playing MW || Alternative Dispute Resolution Services 00:30 Play Video Now Playing MW || WE LOVE WHAT WE DO! 01:01 Play Video

- Latent - Perceived - Felt - Manifest - Aftermath What are the stages of conflict resolution? - Latent - Perceived - Felt - Manifest - Aftermath

Mediate Works' team of independent experts offers a range of services in Alternative Dispute Resolution, Training, and Advisory. Our team has a combined experience of over 100 years of service. Whether you need assistance with the development of new policies and revision of company frameworks, a facilitator to assist with negotiations, or even an independent investigator, Mediate Works has a solution that works for you.

Collective bargaining involves employer/s and trade union/s on behalf of their members negotiating for agreements on better wages or salaries, working conditions, benefits, etc. What is collective bargaining? Collective bargaining involves employer/s and trade union/s on behalf of their members negotiating for agreements on better wages or salaries, working conditions, benefits, etc.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Compliance, Governance & Regulatory Welcome to our Compliance, Governance, and Regulatory Documentation page. Here, you'll essential resources and information required to ensure adherence to industry standards and regulations. Our commitment to transparency and accountability is reflected in our comprehensive documentation, designed to guide you through the necessary compliance processes. Explore our materials to stay informed and compliant with all regulatory requirements. REACH OUT COMPLIANCE Our compliance, regulatory and governance processes and policies. Privacy and POPIA Notice Our Privacy Policy outlines how we collect, use and protect your personal information. We are committed to safeguarding your privacy in accordance with the Protection of Personal Information Act (POPI). This policy is readily available for your review by clicking on the Policy Title on the left. For any questions regarding our practices, please feel free to contact us. PAIA Manual Our PAIA Manual explains how to access information maintained by our organisation. It assists individuals in making information requests, details the types of information available, and outlines requester rights. This document fosters transparency and clarifies the right to information for all. We encourage you to check the manual on our website by clicking on the Title on the left. Cookie and Tracking Policy This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors. Website and Electronic Transaction Terms Our website's Terms of Use and Electronic Transaction Terms set the rules for using our services and transactions. accessing our site, you agree to these terms, which ensure a and trustworthy environment for all users. Please review the policies by clicking on the Title on the left, for a an informed experience.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Explore our services and get in touch Our Services 01. Custom Project We specialize in developing unique solutions tailored to your specific needs and challenges. Our team works closely with you to understand your vision and bring it to life with innovative strategies and meticulous execution. This service ensures a perfect fit for your individual requirements, delivering exceptional results. Show more 02. Personal Solution Planning Receive dedicated attention to map out a personalized plan addressing your unique circumstances. We listen to your goals and concerns to craft a clear, actionable strategy designed just for you. This focused approach aims to provide clarity and direction for your path forward. Show more 03. Expert Guidance Package Benefit from our deep industry knowledge and experience to navigate complex challenges. This package offers strategic insights and practical advice to help you make informed decisions. We empower you with the tools and understanding needed for success. Show more

An unfair retrenchment occurs where the retrenchment is substantively and procedurally unfair. For example, the employer may not have followed the correct procedure in that he did not consult with the retrenched employees or the reason or the retrenchment may not be based on the operational requirements of the business. What is an unfair retrenchment? An unfair retrenchment occurs where the retrenchment is substantively and procedurally unfair. For example, the employer may not have followed the correct procedure in that he did not consult with the retrenched employees or the reason or the retrenchment may not be based on the operational requirements of the business.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Services Providing Everything You Need Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Mediation Mediation is voluntary, flexible, cost effective, accessible and can be used to resolve any type of dispute. In mediation an expert mediator facilitates the negotiations between parties. Mediation is confidential, the parties control the outcome, the mediator controls the process, there is no prejudice to any rights of the parties and the right of self-determination of the parties is protected. Workplace Mediation Workplace mediation is a confidential, voluntary process that helps employees, managers, and teams resolve conflict with the support of an impartial mediator. By encouraging open communication and mutual understanding, mediation helps parties reach practical, sustainable solutions while preserving professional relationships. It is a cost-effective alternative to formal dispute procedures and promotes a more respectful, productive workplace. When to use? How to use? Benefits Templates Workplace Mediation Mediation is effective for addressing interpersonal disputes, communication breakdowns, team tensions, management-employee disagreements, and workplace relationship challenges. Unlike formal grievance or disciplinary procedures, mediation focuses on collaboration rather than blame, helping to preserve professional relationships and restore a positive working environment., promoting relaxation and reducing stress by engaging the parasympathetic nervous system. Book your workplace mediation Reformer Pilates This class is conducted on the reformer machine and focuses on core strength, flexibility, and overall muscle tone through controlled movements and resistance. Duration: 1 hour Book a class Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Services Providing Everything You Need Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

A type of alternative dispute resolution process whereby an Independant third-party assists the disputing parties to resolve a dispute by enhancing the quality of their negotiations. The mediation process is controlled by the mediator who will guide the parties through joint and sperate meetings. The key principles of mediation are confidentiality, without prejudice, the parties control and determine the substantive discussions and outcomes, the mediator controls the process, the parties participation and continuation in the process is voluntary. Mediation may be imposed by the law or may be used as a voluntary process that the parties agree to use. What is mediation? A type of alternative dispute resolution process whereby an Independant third-party assists the disputing parties to resolve a dispute by enhancing the quality of their negotiations. The mediation process is controlled by the mediator who will guide the parties through joint and sperate meetings. The key principles of mediation are confidentiality, without prejudice, the parties control and determine the substantive discussions and outcomes, the mediator controls the process, the parties participation and continuation in the process is voluntary. Mediation may be imposed by the law or may be used as a voluntary process that the parties agree to use.