MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Services This is your Services Page. It's a great opportunity to provide information about the services you provide. Double click on the text box to start editing your content and make sure to add all the relevant details you want to share with site visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Satisfaction Guarantee This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content.

Commercial dispute resolution entails parties relying upon dispute resolution to resolve commercial disputes that arise from a transactional conflict. What is commercial dispute resolution? Commercial dispute resolution entails parties relying upon dispute resolution to resolve commercial disputes that arise from a transactional conflict.

Distributive bargaining, also known as zero-sum negotiations, is a negotiation strategy where one party gains only if the other party loses. The ultimate aim is for the parties to respectively try to gain the maximum share from the resources or assets that need to be distributed. What is distributive bargaining? Distributive bargaining, also known as zero-sum negotiations, is a negotiation strategy where one party gains only if the other party loses. The ultimate aim is for the parties to respectively try to gain the maximum share from the resources or assets that need to be distributed.

Private mediation and arbitration involve the parties voluntarily agreeing to mediation or arbitration through a written agreement rather than being forced into the process through a statutory provision (law). This can be done at any stage, and the parties can agree to the mediator or arbitrator of their choice and also the terms of reference and powers that will apply. These processes take place at the parties convenience. The parties pay for the costs of the mediation in equal proportions unless otherwise agreed to. What is private arbitration and mediation? Private mediation and arbitration involve the parties voluntarily agreeing to mediation or arbitration through a written agreement rather than being forced into the process through a statutory provision (law). This can be done at any stage, and the parties can agree to the mediator or arbitrator of their choice and also the terms of reference and powers that will apply. These processes take place at the parties convenience. The parties pay for the costs of the mediation in equal proportions unless otherwise agreed to.

Expert dispute resolution and advisory services in labour law South Africa. Contact us for training, facilitation, and mediation solutions. LEADING EXPERTS IN DISPUTE RESOLUTION, DIVERSITY & INCLUSION AND TRAINING We design and deliver fair, credible dispute resolution processes and practical, skills-based training across labour, business, family and court-annexed context. Contact Us DISPUTE RESOLUTION MW and its associates have been assisting clients for years with their commercial, labour and family dispute resolution needs. Our service offerings in this area include, but are not limited to: Family and Divorce Mediation Marriage Counselling Sharia / Islamic Law Commercial Mediation Civil/Court Mediation Conciliation Private Arbitration Wage Negotiations Commercial Negotiation Procedures Independent Investigation Services Chairing Disciplinary Hearings and Grievances Facilitations ADVISORY MW is able to offer business and personal advisory services to its client and give continued support outside of court. For assistance prior to litigation, contact us today and find out how we can help you. TRAINING MW has vast experience in training staff members at all levels in various organisations. Our training model is designed to accommodate small and large training groups. In recent years we have conducted training in some of the following areas: Diversity and Inclusion in the Workplace Combatting Sexual Harassment in the Workplace Conducting Wage Negotiations Presiding Officer Training Conducting a Mediation Initiator Training FACILITATION MW offers third-party services to parties in need. We are impartial, independent and highly experienced. Our associates include attorneys, labour relations experts, senior lecturers and panellists of respected organisations. We are able to facilitate matters related to the following: S189 Retrenchments Wage Negotiations S197 Transfers Relationship By Objective ("RBO") Procedures Get a Quote First Name Last Name Phone Email Detail Your Request Here Submit We will be in touch soon!

Integrative negotiation, otherwise known as integrative bargaining/interest-based bargaining/win-win bargaining, is a negotiation strategy where parties compromise and bargain to find a solution which satisfies each other’s needs and concerns. What is integrative negotiation? Integrative negotiation, otherwise known as integrative bargaining/interest-based bargaining/win-win bargaining, is a negotiation strategy where parties compromise and bargain to find a solution which satisfies each other’s needs and concerns.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. Services Providing Everything You Need Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors. Service Name This is a Paragraph. Click on "Edit Text" or double click on the text box to edit the content and make sure to add any relevant information that you want to share with your visitors.

A mediator is an independent third party that assists and guides parties towards their own solutions to their dispute through enhancing the quality of negotiations. The mediator controls the process and ensures that the principles of mediation are abided to during the mediation. What is the role of a mediator? A mediator is an independent third party that assists and guides parties towards their own solutions to their dispute through enhancing the quality of negotiations. The mediator controls the process and ensures that the principles of mediation are abided to during the mediation.

We offer independent experts that are highly experienced in managing conflict and resolving disputes through mediation, arbitration, chairing enquiries, investigating matters, facilitating negotiations, facilitating strategic sessions, facilitating consultation processes such as retrenchment (S189A), chairing meetings, facilitating RBO (relationship by objective processes) and the like. We have a niche panel of exerts that offer practical and relevant training on a range of topics. What does Mediate Works do? We offer independent experts that are highly experienced in managing conflict and resolving disputes through mediation, arbitration, chairing enquiries, investigating matters, facilitating negotiations, facilitating strategic sessions, facilitating consultation processes such as retrenchment (S189A), chairing meetings, facilitating RBO (relationship by objective processes) and the like. We have a niche panel of exerts that offer practical and relevant training on a range of topics.

Mediate Works' team of independent experts offers a range of services in Alternative Dispute Resolution, Training, and Advisory. Our team has a combined experience of over 100 years of service. Whether you need assistance with the development of new policies and revision of company frameworks, a facilitator to assist with negotiations, or even an independent investigator, Mediate Works has a solution that works for you.

A person must complete a recognised mediator course of at least 40 hours with practical assessments. There is no law defining this. However, DISAC and NABFAM are voluntary professional organization which accredit mediation training. in the future there will be one accreditation body recognised. The quality of mediation training differs in South Africa. Check whether the training is certified by DISAC, NABFAM and/or the IMI. Mediate Works recommends mediator training offered by Conflict Dynamics. Who qualifies as a certified mediator? A person must complete a recognised mediator course of at least 40 hours with practical assessments. There is no law defining this. However, DISAC and NABFAM are voluntary professional organization which accredit mediation training. in the future there will be one accreditation body recognised. The quality of mediation training differs in South Africa. Check whether the training is certified by DISAC, NABFAM and/or the IMI. Mediate Works recommends mediator training offered by Conflict Dynamics.

MW comprises a panel of independent experts who are skilled and experienced in various areasd relating to employment law, labour, commercial disputes and other details related to Alternative Dispute Resolution, Mediation and Training. OUR STORY Humanity in Business, Purpose in Practice We believe a business must have a soul and live its values with absolute sincerity. Our practice is deeply intertwined with a personal journey that spans the struggle for social justice, the guidance of mediation’s greatest mentors, and a teacher's heart. We step into your private, vulnerable spaces with ultimate humility, bringing the professional consistency and lived humanity needed to guide you forward." Why our story matters? At Mediate Works, we believe a business must have a soul and live its values. For us, conflict resolution is not a clinical legal exercise, it is a deeply human practice. Businesses are its people! This is why who we are as a business is so closely intertwined with the journey of our founder, Ebrahim Patelia. We bring lived humanity, resilience, and ultimate humility to every room we enter. Awakening to Social Justice Ebrahim’s perspective was forged growing up during apartheid in the Indian township of Lenasia. In high school, his eyes opened to the crimes of the apartheid he was living in and the need to make a choice to be part of the change. Inspired by teachers and student leaders, Ebrahim embraced student leadership and expanded his perspective. Having been subjected to and witnesses injustice, police brutality, threatened by educators who feared change, and living in modest circumstances, Ebrahim learned the importance of the safety of family, community involvement, solidarity, and shared social values. This deep-seated social consciousness is the very foundation of Mediate Works. From Wits to the Spark of Mediation Midway through his first year at Wits, studying to be a teacher, Ebrahim was accepted to study law at Wits Law School. Although he was admitted as an attorney, his passion for teaching and learning never left him. Mentoring, coaching, transformation and training remain core values of Mediate Works today. His journey into Alternative Dispute Resolution (ADR) began during an academic assistant program at the UNISA Graduate School of Business Leadership. Mentored by Professor Mohamed Rajah and the late Professor Marius van Wyk, Ebrahim was exposed to labour law and mediation. Sitting in the courts, a restless conviction grew: there had to be more to resolving disputes than just fighting in courtrooms. That conviction caught fire when he completed his training with the Independent Mediation Service of South Africa (IMSSA) in 1998. It was a professional spark that gave him his lifelong purpose. In the Trenches & Standing on the Shoulders of Giants For the first 14 years of his career, Ebrahim worked extensively in statutory labour dispute resolution, being amongst the first cohort of CCMA commissioners, navigating thousands of complex disputes. It is the remarkable work of institutions such as the CCMA, and the skill and passion of labour and employer parties, that Ebrahim and others were able to ground their skills and help advance social justice and economic development. In 2007, he was part of the first group of South African practitioners trained by the Centre for Effective Dispute Resolution (CEDR), through Conflict Dynamics , which allowed him to focus more on the mediation practice. Ebrahim was mentored and shaped by the doyens of South African mediation and continuous to never stop learning from others. They taught him to practice with mindfulness, purpose, honesty, and a vision to expand what we do for the benefit of others. This lives in the DNA of all that we do at Mediate Works. Leaving a Legacy In 2015, Mediate Works was officially registered and started simply to advocate for mediation. It grew organically into a highly respectable business, now trusted by the top law firms, auditing giants, blue-chip companies, large trade unions, and international bodies. Ebrahim has trained many mediators, lawyers and practitioners across the Globe. He has done extensive work for the ITCILO and is grateful for the many journeys he has taken through their trust in his work. Mediate Works has a global perspective and the skill to work in diverse and challenging environments. But success has never been just about business growth. Carrying his teacher’s heart, Ebrahim continues to invest heavily in the next generation. He has coached and led young South African labour law students to the International Chamber of Commerce (ICC) Mediation Competition in Paris, often self-funding these trips and continues to engage in pro bono activities promoting mediators and better legal thinkers. He has ensured that Mediate Works continues to contribute its knowledge freely and actively supports institutions such as Auckland Park Academy of Excellence and serves of the Advisory Committee of the South African Law Reform Commission tasked with drafting South Africa's mediation law. He has also co-authored a leading book in appropriate dispute resolution published by Lexis Nexis . For us, legacy is about leaving future generations skilled, inspired, and empowered. The Ultimate Humility Today, Ebrahim has extensive private practice experience and is affiliated with prestigious national and international bodies. Yet, he carries a profound sense of humility into every session. He knows that when a dispute begins, his credentials and history do not matter to the people sitting across the table. "They are allowing me, the stranger, into their private, vulnerable space and placing me at the head of the table. It is a profound privilege, and my only duty is to do the absolute best that I can for them in that moment!" Ebrahim Patelia. At Mediate Works, we turn conflict into opportunity. Through purpose, honesty, and deep respect for the human spaces we are invited into. Let’s find your resolution, together.