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Frequently asked questions


How much does a divorce mediation cost?

To add a new question go to app settings and press "Manage Questions" button.

How much does a commercial mediation cost?

Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library

How much does a labour mediation cost?

Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box

Is mediation confidential?

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

Can I choose the mediator I would like to use?

What are the benfits of using mediation?

What is an "agreement to mediate"?

Am I forced to sign a settlement agreement at mediation?

Do you accept credit cards at your office?

Can someone force me to partake in a mediation session?

Disciplinary Hearings

How long does it take to draft a disciplinary hearing ruling?

Can I use the same external chairperson for all of my hearings?

How much notice should I give an employee for a disciplinary hearing?

Do you operate nationally?

Can you schedule hearings at your office?


What is counselling?

What is the "prepare and enrich" counselling model?

How much does a counselling session cost?

Do you schedule sessions after hours or on weekends?

Do you accept credit card payments at your office?

Labour Guide

How do I charge an employee?

How many days of leave is an employee entitled to?

What are the maximum working hours per week?

How do I issue a warning to an employee?

How long do I have to refer a matter to the CCMA after I have been dismissed?

How long do I have to refer an unfair labour practice dispute to the CCMA?

How many months of maternity leave am I entitled to?

Am I entitled to paternity leave?

How many days of family responsibility leave am I entitled to?


Do you draft employment contracts?

Do you assist in setting up dispute resolution systems at organisations?

Do you assist organisations in carrying our retrenchment processes?

Do you provide legal opinions?


What kind of training programmes do you offer?

What does it mean to be SETA accredited?

Are you SETA accredited?

Can you customise training programmes?

Do you offer training to individuals?


Do you offer wage negotiation facilitation services?

What is an RBO?

Do you offer facilitaiton services?